FAQ
HOW LONG DOES THIS HAIR LAST?
CAN THE HAIR EXTENSION BE FLAT IRONED, CURLED, OR COLORED?
WHAT IS YOUR RETURN POLICY?
HOW LONG IS ORDER SHIPPING?
CAN I MAKE CHANGES TO MY ORDER?
- Extensions can last 1-2 plus years with proper care.
CAN THE HAIR EXTENSION BE FLAT IRONED, CURLED, OR COLORED?
- Yes, KaseyChanell Hair can be dyed and bleach into any color. Our hair can be straightened and holds long-lasting curls.
WHAT IS YOUR RETURN POLICY?
- All sales are final upon purchase. There are NO REFUNDS, but EXCHANGES are available, excluding eyelashes, upon review. For EXCHANGES hair tags and wrapping must still be attached. After 5 business days EXCHANGES are NOT granted.
HOW LONG IS ORDER SHIPPING?
- When placing an order please allow 3 business days for your order to be processed. Once the payment processing period clears your tracking number will be sent, and shipping will take 5-7 business days excluding weekends and holidays.
CAN I MAKE CHANGES TO MY ORDER?
- If you want to make changes to your order please email info@kaseychanellhair.com for further assistance. Orders cannot be changed after 24 hours from the time your order is placed.